Getting feedback from your customers is not the end but rather a start to maintain a cordial and long-term relationship with them. You should always pay heed to the reviews you have already received and should work upon the negative ones to turn those customers positive towards you. You have to make your customers happy if you need them to write good about you. You have to, at first, respond to the customer who has any issue with your organization and tries to resolve that in a polite manner gratifying their needs.
This will help you in gaining more clientele and a respected status in the market. With this strategy, you will definitely receive game-changing results of the reviews. The best way to get reviews is to ask for them. And the best time to ask is when you finish the job and are with them.